AutomatedQA is fully committed to offering fast and accurate technical support services
each and every day. Whether you are a new user or a seasoned veteran, we are here
to help you maximize the effective use of our products within your organization.
Total and Complete Customer Satisfaction
Total and complete customer satisfaction is not just empty hyperbole at AutomatedQA
- Our objective is not only to produce the best products at the most affordable
price, but give you the necessary post-purchase information and assistance so critical
to successful adoption and use of any development tool or QA technology.
Ask Questions
Send your questions to the support team from the Contact
Support Form. This will help us provide you with better service and
process your requests faster.
The support team will answer you via e-mail, and further communication will be made
via e-mail as well. However, to initiate a conversation (that is, to ask a question),
please use the Contact Support Form.
Online Message Boards
AutomatedQA provides online message boards for each of our products. Access is available
via the web and/or NNTP/Newsgroup reader. Our message boards are a great source
of helpful information. Questions are answered by AutomatedQA staff along with our
Team AQA expert volunteers.
Complete message board list and terms of use
Tech Papers
In addition, we regularly publish informative articles to help you better utilize
our tools. These can be accessed by visiting the
Tech Papers section of our website.
Automatic Error Reporting
AutomatedQA products also support automatic error reporting. If an error occurs
while you are working with our products, a message will display asking you to send
an automatic bug report to AutomatedQA. These bug reports help us diagnose and correct
the problem. For complete information on the error report policy, see
Error Reports Policy.
Professional Services and Training
We also offer
TestComplete training and a variety of
professional services to help jumpstart your team
with new AutomatedQA tools or take your experienced team to the next level.
To learn more about AutomatedQA, our products and support services, feel free to
write to us at: sales@automatedqa.com.