Support Services from AutomatedQA
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From the beginning of my evaluation of TestComplete I have been very
impressed with the support side of AutomatedQA. Having a very active
news group that works, has made a positive impact on my confidence in TC
as a solution for our company.
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AutomatedQA is fully committed to offering fast and accurate technical support services each and every day. Whether you are a new user or a seasoned veteran, we are here to help you maximize the effective use of our products within your organization.
Total and Complete Customer Satisfaction
Total and complete customer satisfaction is not just empty hyperbole at AutomatedQA - Our objective is not only to produce the best products at the most affordable price, but give you the necessary post-purchase information and assistance so critical to successful adoption and use of any development tool or QA technology.
Support
Technical Support is provided online via the following methods:
Email Support
Email is a convenient way to obtain timely responses to your questions.You can submit a support request online or send an e-mail directly to our support team at support@automatedqa.com
Online Message Boards
AutomatedQA provides online message boards for each of our products. Access is available via the web and/or NNTP/Newsgroup reader. Our message boards are a great source of helpful information. Questions are answered by AutomatedQA staff along with our Team AQA expert volunteers.
| TestComplete Message Board | Newsreader or Web Access |
| AQtime Message Board | Newsreader or Web Access |
| AQdevTeam Message Board | Newsreader or Web Access |
| Automated Build Studio Message Board | Newsreader or Web Access |
Complete message board list and terms of use
Tech Papers
In addition, we regularly publish informative articles to help you better utilize our tools. These can be accessed by visiting the Tech Papers section of our website.
Automatic Error Reporting
AutomatedQA products also support automatic error reporting. If an error occurs while you are working with our products, a message will display asking you to send an automatic bug report to AutomatedQA. These bug reports help us diagnose and correct the problem. For complete information on the error report policy, see Error Reports Policy.
Professional Services and Training
We also offer TestComplete training and a variety of professional services to help jumpstart your team with new AutomatedQA tools or take your experienced team to the next level.To learn more about AutomatedQA, our products and support services, feel free to write to us at: sales@automatedqa.com.